FAQ's
Below you can find some common questions and answers.
Returns
Below are some common questions about returns and exchanges. View our return policy here.
Do you accept returns?
You must initiate the return process within 30 days from the date of purchase.
To be eligible for a return, the product must be unused, unopened, and in its original packaging.
Opened items are subject to manager discretion.
What if I received a defective product?
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate.
Delivery & Pickup
Below are some of are common questions about delivery & pickup. View our delivery policy here.
How does local delivery work?
We offer local delivery to select zip codes. Delivery timeline is based upon what time your order is placed. Please view our delivery policy.
When can I pickup my order?
Your order should be ready for pickup within 30 minutes.
Do I need ID for delivery/pickup?
Yes, you will need to present a valid state-issued ID to receive your order.
Can a friend receive my order?
Yes, a friend can receive your order so long as they are 21+ years of age, possess a valid state-issued ID, and name is added to the order note/delivery instruction.
Can you leave my delivery order at my front door?
No, an eligible recipient must be present in order to complete delivery. We will not leave any product unattended.
Products
Below are some common questions about our products
What is THC-A?
Tetrahydrocannabinolic acid (THCA) is a type of cannabinoid and precursor to THC.
When THCA is heated, smoked, or vaped, it turns into THC. THC is the cannabinoid that can give you a lifted, euphoric feeling.